Exceeded my expectations - Technician AQUALIS Employee Review

The work stays pretty hands on, which makes the days go by faster. Different repair jobs and service calls keep things interesting. The technicians help each other out when someone runs into a difficult problem. Managers usually trust employees to handle repairs without constantly hovering around. There is also decent learning when it comes to troubleshooting equipment and handling field related work. Pay and benefits stay competitive and the environment is more relaxed and practical than overly corporate most days.

Early morning service calls happen sometimes

The building itself was clean and the paychecks came on time.

• Parts arrived without labels or tracking, and different people gave different answers about where to log them. • The company had no systems in place for anything. • Work orders constantly changed locations depending on who updated them. • Tools disappeared without any tracking, and protocols changed without clear communication. • Most of my time was spent figuring out what I was supposed to do next instead of repairing anything. • Decisions from above came with no clear direction or timelines, forcing employees to guess what mattered next. • The role became navigating a dysfunctional system instead of performing repairs.