Valuable skills gained but high stress and workload - Customer Support Agents Only Employee Review

Fully remote setup with flexible work opportunities. Friendly, approachable, and supportive leadership. Inclusive environment where everyone is treated with respect. Fast-paced work that provides plenty of opportunities to learn and develop new skills. Clear communication across teams and regular updates on company initiatives. Innovative company that embraces technology and continuous improvement.

As a fast-growing company, some processes are still evolving and can change quickly. Workload may increase during peak hiring or project periods. Since the team is fully remote, building personal connections takes more intentional effort.

This has been the 1099 contract position I’ve held for the past decade. They are incredibly resourceful and excel at matching you with the most suitable jobs that align with your needs. The pay structure is exceptional; instead of waiting for a paycheck, you can receive your money daily. The management team is highly hands-on, and their tech team is top-notch. I’ve worked on numerous projects with them, and I always get the first pick because of my performance. I’m grateful to be connected with such an amazing company. I look forward to building a long-standing relationship and potentially securing a full-time permanent position.

Personally, I can’t say anything negative. Everything I needed help with was done promptly. There are a few discrepancies with the overall agents portal, but they’ve implemented an app now where you can use it at your convenience.