Bad leadership, I regret joining - Partnerships Manager Aircall Employee Review

1.0
Apr 26, 2023
Recommend
CEO approval
Business Outlook

Pros

People are friendly and like to help.

Cons

I joined last year when the company had big plans. However, they have made big changes in leadership several times over the past six months and most of those plans fell apart. The new leadership and cofounders seem confused and are not definitely not aligned, they frequently contradict each other. The product still has lots of room for improvement and it's an obstacle for growth in the direction the company wants. In general, people are scared since they have done a few quiet rounds of layoffs arguing they have tried to reallocate those teams which in reality is not true. As a result, a lot of people have left the company recently, both voluntarily and not.

Explore other reviews about Aircall

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to start my career.

Cons

Very simple product but great product market fit.

1
5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really great teammates, exciting inflection point in the company's journey with evolution to AI communications platform, strong 401k match, strong cash compensation

Cons

Healthcare plan could be better for covering family members, chaotic with lots of product & process changes

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