Not great - Account Executive Aircall Employee Review

2.0
Jul 13, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good people who care and are willing to help - AE manager and Director of Sales are great - Good perks - Hybrid work

Cons

- The exec team is LOST. There's a new CEO and vision for the company every 6 months - Extremely unpredictable. One day we're celebrating a good quarter and the next day there's layoffs - AEs are responsible for several non-sales functions like CS, onboarding etc. - The only way you will hit your number is by signing up anybody and everybody.. regardless of whether or not they're a good fit. And be prepared to chase after literal $30 per month deals to make that happen - The product has constant issues and lacks several basic features that many prospects would expect a phone solution to have.

Explore other reviews about Aircall

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to start my career.

Cons

Very simple product but great product market fit.

1
5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really great teammates, exciting inflection point in the company's journey with evolution to AI communications platform, strong 401k match, strong cash compensation

Cons

Healthcare plan could be better for covering family members, chaotic with lots of product & process changes

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