Unbelievably poor leadership - Customer Facing Role Airtable Employee Review

2.0
Jan 5, 2024
Recommend
CEO approval
Business Outlook

Pros

- co workers are smart, capable, and good to work with - the product is amazing and has so much potential

Cons

It’s truly upsetting to have seen this company steadily deteriorate over the past year. It really highlights how great the product is to have taken the company so far because good leadership clearly had very little to do with it. Real exec leadership feels pretty much non-existent at the company and any “public displays” of leadership are often performances or propaganda spewed at all hands that feel like they’re trying to gaslight employees into thinking everything is fine when clearly it isn’t. It feels quite disrespectful honestly. No one wants to spend an hour listening to misinformation for the “formality.” We go to All-Hands because we’re looking for inspiration, guidance, and real information on how we’re doing. Employees deserve that. We had 2 rounds of layoffs to “refocus” because we “grew too quickly” but instead of actually getting our act together and using this as an opportunity to refine our strategy and operations, it feels like leadership disappeared off the face of the earth. There’s a lot of foundational re-work that needs to be done in every aspect of the business, specifically how we sell, who we sell to, and how we will be successful after. This is especially true when targeting enterprise b2b but it’s like leaders thought all they had to say was that we would target that segment and it would just happen. They seem to refuse putting in any real work to make that happen, almost like they didn’t expect all the work they’d have to do to go after this segment bc they got too used to the product selling itself with b2c. Too many politics making even the most obvious decisions take forever to be made, and even then they are worse versions of what should have been done because people are just thinking about what’s best for them instead of customers and the company The B2B side of the business is extremely immature and yet we hire and keep leaders who either don’t have experience building a b2b business from the ground up or who no longer have the tenacity or willpower to do so.

Explore other reviews about Airtable

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Office culture is amazing - dedicated "culture ambassadors" (a recruiter and engineer) plan events in the NYC office , and they're doing an amazing job, not to mention daily interactions and lunches with a strong in-office presence. Coworkers on my team are incredibly smart, kind, and thoughtful. In my experience, there is a total absence of known smart but "difficult" people, which is unheard of. Really interesting, technically deep projects, since we are fundamentally a data company. Perks and benefits are great. One of the rare tech companies that still seems to have all the right values regarding DEI, work life balance, and keeping its employees happy.

Cons

Not sure what the outlook is on the future of AI - we're certainly at a major inflection point with a new CTO and a lot of AI initiatives, and it remains to be seen how it goes. Quality of managers seems to be mixed. High management turnover, but that's the industry right now.

2
4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- great flexible product, heavily dogfooded - generally nice and smart coworkers - all my EMs have been great - comp and benefits are good

Cons

- codebase is pretty heavyweight, a large monorepo - distributed and remote-friendly company means you don't get much face time with many of your coworkers - recent wave of departures and re-orgs has been a bit chaotic

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