2.0
Jan 19, 2024
Anonymous employee
Current employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
– Solid product and clients that truly love the technology – Pay and benefits are great – There are still excellent and resilient people left at the IC level, but, without direction or process, burnout is coming quick and middle management is squeezed in the middle.
Cons
- Complete lack of process, which is shocking for a 10 year old startup - Executive team without direction - The All Hands + Q&A Sessions are filled to the brim with non-answers and word salad – Multiple rounds of layoffs/rehiring all in the name of "targeting the enterprise" yet many of the business decisions do not reflect this misleading direction. For example, an 80% reduction of the customer success team responsible for said enterprise relationships.