Profitable, but not reinvesting in employees - Product Management Alaska Airlines Employee Review

3.0
Jul 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Flight benefits (free standby, spouse and children, parents plus 20 one-way guest passes per year), people, frontline workforce culture (especially flight attendants)

Cons

Lack of flexibility, slow to utilize modern technologies, recent reduction in benefits and workplace flexibility (especially for long term employees)

Explore other reviews about Alaska Airlines

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The travel benefits are excellent, and the job offers opportunities to meet people from all over the world. My coworkers were supportive, teamwork was strong, and no two days were ever the same. The role helped me build confidence, improve customer service skills, and learn how to stay calm under pressure.

Cons

The schedule can be unpredictable, with long duty days, early mornings, late nights, weekends, and holidays away from family. The job can also be physically demanding, and dealing with difficult passengers can be stressful.

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