Great company, but stay out of HR - Anonymous employee Alaska Airlines Employee Review

3.0
Aug 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunities for growth and movement around the company if you work hard and open yourself up to new challenges. Tons of great people to work with. Senior leadership is generally highly trusted.

Cons

As much as people want to work for Alaska, skip the HR jobs. Leadership is a disaster and getting worse. Low morale, low trust and no concrete plans to change things that have been broken for a long time. It's unfortunate that Brad and other senior leaders continue to let this go on.

Explore other reviews about Alaska Airlines

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The travel benefits are excellent, and the job offers opportunities to meet people from all over the world. My coworkers were supportive, teamwork was strong, and no two days were ever the same. The role helped me build confidence, improve customer service skills, and learn how to stay calm under pressure.

Cons

The schedule can be unpredictable, with long duty days, early mornings, late nights, weekends, and holidays away from family. The job can also be physically demanding, and dealing with difficult passengers can be stressful.

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