Good environment, excellent perks - Ramp Service Agent Alaska Airlines Employee Review

4.0
Dec 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Free travel, great job while I was in school, down to earth employees, often times it was fun to work.

Cons

The positions I was in was unionized so the higher seniority people could sometimes be lazy and you had to make up for the slack. All while they get paid a lot more than you for doing the same job.

Explore other reviews about Alaska Airlines

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The travel benefits are excellent, and the job offers opportunities to meet people from all over the world. My coworkers were supportive, teamwork was strong, and no two days were ever the same. The role helped me build confidence, improve customer service skills, and learn how to stay calm under pressure.

Cons

The schedule can be unpredictable, with long duty days, early mornings, late nights, weekends, and holidays away from family. The job can also be physically demanding, and dealing with difficult passengers can be stressful.

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