Trust Lost - Manager Alaska Airlines Employee Review

2.0
Dec 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Some great coworkers are the reason I stayed so long, flight benefits are nice for those who have been here a while, better than average 401K

Cons

Took away benefits from the most loyal employees, senior leaders lied directly to me on multiple occasions, little diversity of thought among the executives, company took on too much with the Virgin America acquisition and has failed to care for employees and customers during the integration, compensation is well below average, employee survey scores have been low for years but there have been no consequences for these leaders, other Seattle based companies are internally using Alaska Airlines as an example of how a company can fall from great to mediocre

Explore other reviews about Alaska Airlines

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The travel benefits are excellent, and the job offers opportunities to meet people from all over the world. My coworkers were supportive, teamwork was strong, and no two days were ever the same. The role helped me build confidence, improve customer service skills, and learn how to stay calm under pressure.

Cons

The schedule can be unpredictable, with long duty days, early mornings, late nights, weekends, and holidays away from family. The job can also be physically demanding, and dealing with difficult passengers can be stressful.

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