My second family - Csa Lead Alaska Airlines Employee Review

4.0
Mar 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Started at reservations 30+ years ago, now I'm working at airport. First of all, I truly could not have asked for a more caring crew and company. When my families home burnt down, my Alaska Airlines family got together with donations of money, food, clothing, and Christmas presents for my 3 boys. I don't think I'll ever leave. A lot of work from home opportunities available. Opportunity to travel

Cons

Can't be a smoker Some may see this as a con, I do not, but some may. It will take a long long time before you have seniority if you're in the Phoenix area.

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Alaska Airlines Response
6y
We think our people are pretty special too! Shout out to our PHX employees! - David

Explore other reviews about Alaska Airlines

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The travel benefits are excellent, and the job offers opportunities to meet people from all over the world. My coworkers were supportive, teamwork was strong, and no two days were ever the same. The role helped me build confidence, improve customer service skills, and learn how to stay calm under pressure.

Cons

The schedule can be unpredictable, with long duty days, early mornings, late nights, weekends, and holidays away from family. The job can also be physically demanding, and dealing with difficult passengers can be stressful.

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