CYA, Status Quo, Equal Results, and Old Timers - Anonymous employee Alaska Airlines Employee Review

3.0
Mar 31, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great VP for IT. There are [only] a couple of bright spots in management.

Cons

Too much complacency and acceptance of status-quo. Promotions are equal regardless of performance and achievement. H/R works hard to low-ball promotion rate. IT is often the obstacle for other divisions. IT likes to limit choices with convoluted policies driven by leaders that have little care for customer service. Leaders are driven by an overly conservative approach that only benefits the leaders and not the company.

Explore other reviews about Alaska Airlines

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The travel benefits are excellent, and the job offers opportunities to meet people from all over the world. My coworkers were supportive, teamwork was strong, and no two days were ever the same. The role helped me build confidence, improve customer service skills, and learn how to stay calm under pressure.

Cons

The schedule can be unpredictable, with long duty days, early mornings, late nights, weekends, and holidays away from family. The job can also be physically demanding, and dealing with difficult passengers can be stressful.

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