Great company, need to treat management like managers, not union hourly employees - Anonymous employee Alaska Airlines Employee Review

4.0
May 12, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Great family type atmosphere * People are passionate about their business * Generally, good work-life balance (unless during busy season or project work) * One of the best in a tough industry * Relatively small company, can make a real impact

Cons

* Management seems to be slow to get rid of poor performers * Many leaders run things by micro-management, very much a command and control environment (more so in some areas than others) * Pay appears to be indexed to airline averages. That is fine if you only employ pilots and flight attendants, but it doesn't work when you have skilled tech and management employees. There are plenty of other employers on the west coast that will pay double for comparable work.

Explore other reviews about Alaska Airlines

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The travel benefits are excellent, and the job offers opportunities to meet people from all over the world. My coworkers were supportive, teamwork was strong, and no two days were ever the same. The role helped me build confidence, improve customer service skills, and learn how to stay calm under pressure.

Cons

The schedule can be unpredictable, with long duty days, early mornings, late nights, weekends, and holidays away from family. The job can also be physically demanding, and dealing with difficult passengers can be stressful.

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