This job stinks!! - Reservations Sales Agent Alaska Airlines Employee Review

1.0
Mar 16, 2016
Recommend
CEO approval
Business Outlook

Pros

The insurance benefits are pretty good You are able to eventually work from home You receive union representation after 6 months of being employed

Cons

EVERYTHING ELSE! The pay is terrible The hours are terrible You have less flexibly than a doctor on call You are treated like a second class citizen There is hardly any room for advancement

Explore other reviews about Alaska Airlines

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The travel benefits are excellent, and the job offers opportunities to meet people from all over the world. My coworkers were supportive, teamwork was strong, and no two days were ever the same. The role helped me build confidence, improve customer service skills, and learn how to stay calm under pressure.

Cons

The schedule can be unpredictable, with long duty days, early mornings, late nights, weekends, and holidays away from family. The job can also be physically demanding, and dealing with difficult passengers can be stressful.

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