Dynamic environment with high expectations and limited diversity - Customer Success Manager (CSM) AlphaSense Employee Review

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast paced Good product market fit Great people

Cons

High expectations that can be hard to meet at times Pay could be more competitive Not very diverse

Explore other reviews about AlphaSense

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Tech with Lots of funding, new NYC offices. decent people and training,

Cons

serious growing pains. Territories have shrunk, qouta has gone up, SDRs cant book meetings, seasoned AEs are cold calling like junior reps. comp landscape has become very murky and proprietary tech is limited Terrible VP overseeing NYC financial services team. no strategy other than call more and sell more. allowed tenured reps to call their own territories leaving garbage for the rest.

5
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AlphaSense Response
3w
Thank you for taking the time and sharing your feedback. We appreciate you taking the time to provide these insights and will share them internally with the appropriate teams as we continue to learn and improve.
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