I am an Underwriter for Disability Insurance - STATE PLANS UNDERWRITER AmTrust Employee Review

4.0
Nov 28, 2019
Recommend
CEO approval
Business Outlook

Pros

The company covers a variety of Insurance lines of business, such as Disability,Workers Comp,General Liability,Property & Casualty

Cons

The company needs to devote more resources to their IT/Computer operations

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AmTrust Response
6y
Thank you for sharing your experience with us. It’s reviews like this that help us improve our company culture and enhance our organization.

Explore other reviews about AmTrust

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture. Ample time provided to train and build skills.

Cons

There are layoffs at the company. Company is moving away from full remote work.

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AmTrust Response
1w
Thank you for your feedback and for sharing your experience.
2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of holidays, the company observes jewish and federal ones

Cons

- aggressive push for AI optimization - intense micromanagement (all activity is monitored by AI, length and frequency of phone calls are tracked as well) - sudden RTO mandate after years of operating on a hybrid model. Top performers are leaving and the workload is becoming unmanageable due to staffing shortages - old software that constantly lags or freezes. All efforts to “update” the system seem solely focused on creating new AI tools that don’t address our day to day workflow

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