Great Management Makes All the Difference - Anonymous employee AmTrust Employee Review

5.0
Aug 17, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The biggest Pro: VERY generous PTO and holiday schedule makes for a great work-life balance. My direct managers have made all the difference. I always know where I stand and what is expected of me. In addition, they are willing to teach me anything I need to know to succeed and they will coach me along the way. - Office culture is good, mostly positive. - I have found that most managers are pretty flexible with schedules if you have a doctor's appointment or something similar, as long as you are getting your work done. Other posts have mentioned a lot of layoffs, no raises this year, disappointing bonuses, and increased workload. I am thankful that bonuses were still given out, despite the pandemic. I think AmTrust is doing the best they can for employees during this time. Layoffs are an unfortunate reality of the current economic situation; This is not an AmTrust-specific problem.

Cons

I would like the ability to work from home permanently, maybe going into the office once a week post-covid.

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AmTrust Response
5y
We appreciate you taking the time to share your experience at AmTrust. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort.

Explore other reviews about AmTrust

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture. Ample time provided to train and build skills.

Cons

There are layoffs at the company. Company is moving away from full remote work.

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AmTrust Response
1w
Thank you for your feedback and for sharing your experience.
2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of holidays, the company observes jewish and federal ones

Cons

- aggressive push for AI optimization - intense micromanagement (all activity is monitored by AI, length and frequency of phone calls are tracked as well) - sudden RTO mandate after years of operating on a hybrid model. Top performers are leaving and the workload is becoming unmanageable due to staffing shortages - old software that constantly lags or freezes. All efforts to “update” the system seem solely focused on creating new AI tools that don’t address our day to day workflow

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