Proceed with Caution - Analyst AmTrust Employee Review

2.0
Mar 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Good PTO, flexible work schedule

Cons

Bad pay, bad management, no promotion from within, lack of help, takes a year to find replacements, every day is a fire drill, no communication

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AmTrust Response
3y
Thank you for your review and feedback. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.

Explore other reviews about AmTrust

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture. Ample time provided to train and build skills.

Cons

There are layoffs at the company. Company is moving away from full remote work.

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AmTrust Response
1w
Thank you for your feedback and for sharing your experience.
2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of holidays, the company observes jewish and federal ones

Cons

- aggressive push for AI optimization - intense micromanagement (all activity is monitored by AI, length and frequency of phone calls are tracked as well) - sudden RTO mandate after years of operating on a hybrid model. Top performers are leaving and the workload is becoming unmanageable due to staffing shortages - old software that constantly lags or freezes. All efforts to “update” the system seem solely focused on creating new AI tools that don’t address our day to day workflow

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