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      AmTrust

      Engaged Employer

      AmTrust reviews

      Below average compensation - Claims Adjuster AmTrust Employee Review

      3.0
      Apr 2, 2023
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work is not excessive, but that based on which dept you’re in. Mostly good people. AmWell benefits. Remote/hybrid work.

      Cons

      Recent salary increases, but still well below market by 10k minimum. Micromanagement. Excessive audits for everyone. Fight nothing, pay everything attitude. Excessive reporting which causes high manager turnover. No tuition assistance. 401k is 3%. New bonus structure is ok, but reduces what you originally agreed to when hired. It’s also much lower than market.

      avatar
      AmTrust Response
      3y
      Thank you for leaving a review. Your insights will help us make our organization better and enhance our culture in the future. It is important to us that our employees feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.

      Explore other reviews about AmTrust

      5.0
      Jun 30, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company culture. Ample time provided to train and build skills.

      Cons

      There are layoffs at the company. Company is moving away from full remote work.

      avatar
      AmTrust Response
      1w
      Thank you for your feedback and for sharing your experience.
      2.0
      Jul 16, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of holidays, the company observes jewish and federal ones

      Cons

      - aggressive push for AI optimization - intense micromanagement (all activity is monitored by AI, length and frequency of phone calls are tracked as well) - sudden RTO mandate after years of operating on a hybrid model. Top performers are leaving and the workload is becoming unmanageable due to staffing shortages - old software that constantly lags or freezes. All efforts to “update” the system seem solely focused on creating new AI tools that don’t address our day to day workflow

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