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American Electric Power

Engaged Employer

Horrible - Transmission Field Worker - Substation American Electric Power Employee Review

1.0
Jan 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Good medical plan but lousy dental and vision. The monthly costs you pay for the dental and vision coverage doesn't cover enough on certain procedures, you end up paying a large out of pocket sum.

Cons

Management is top heavy, one employee could have up to four supervisors at any time and with neither of them communicating with each other, confusion is always present. Most managers and supervisors have been given their positions by the "who you know" method and not by education or experience. The company continues to downsize to the point of overworking employees and enforcing a completion time for projects with minimum employees performing the work. This creates dangerous situations and impedes safety practices and if an accident does occur the employee is terminated. They say they have a "stop work" program, but if you invoke this practice the supervisors become infuriated and create inappropriate jobs for you to accomplish. They are only there to fill their pockets, not perform a service to the community.

Explore other reviews about American Electric Power

5.0
Jul 2, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Great Culture and leadership team

Cons

Fast moving and fast paced enviroment

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Our team is genuinely one of the company’s greatest strengths. People consistently show up for each other, whether someone has a question, needs guidance, or just needs a second set of eyes. There’s a real sense of kindness and collaboration here — everyone jumps in without hesitation, and it creates an environment where you feel supported, valued, and able to do your best work.

Cons

One of the biggest challenges is the lack of formal training when you start, which makes it difficult to feel fully prepared in your role. Management is often busy and not always available when questions come up, so getting timely guidance can be inconsistent. Processes and directions also tend to shift quickly — announcements are made, and then expectations change shortly after, which creates confusion. At times, upper leadership communicates in a way that feels more like talking at employees rather than engaging with them, and concerns raised by staff can be overshadowed by comments about leadership bonuses or priorities that don’t align with what employees are asking for.

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