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American Heart Association

Engaged Employer

Mission overshadowed by micromanagement and turnover - Director American Heart Association Employee Review

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- Flexibility with remote work arrangements. - Respected brand and mission.

Cons

- Leadership is not empowered below the highest levels. VPs and directors therefore spend much of their time micromanaging lower-level staff, rather than performing more important work. - Organization is mostly run by "lifers" who are resistant to change and who were promoted more for their tenure than their skill. - High turnover of lower-level staff. - Pay raises are few and far between.

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American Heart Association Response
2d
Thank you for sharing your thoughts. We appreciate hearing that you enjoy the flexibility of remote work and recognize the high trust in our organization and mission. Our staff retention rates are very competitive compared to similar organizations, and for every position, we use comprehensive industry data to ensure our compensation packages are also competitive and tailored to each role. Compensation is reviewed annually to reflect evolving responsibilities plus individual and team performance, and merit-based raises are often awarded as part of this process. We understand that culture is vital, and leadership plays a big role in that. If you'd like to share more with us, please reach out for a confidential conversation.

Explore other reviews about American Heart Association

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The American Heart Association is a great place to work. Throughout my tenure, I’ve had the opportunity to grow professionally while supporting a mission that truly makes a difference. I especially appreciate the organization’s commitment to work-life balance and its supportive culture. I’m proud to be part of the AHA family.

Cons

I do not have any cons

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

This organization makes internal mobility a priority by focusing on career conversations with staff, their learning and development platform, recognition of great work, mentoring programs, and opportunities for employees to connect outside of their roles. It's a mission-driven organization where staff feel that their opinions are valued and that the work that they do is important, no matter their role. Incredible leads in the C-suite and regions that use feedback to drive change and results. When they say competitive pay from other non-profits, they mean it.

Cons

Department structure can be kind of confusing at times. Several training and development teams for systems, so it's hard to know who to go to first. Limited clarity on the structure of the Technology support teams. Always introducing new systems into the organization for efficiency, except certain aspects of existing software are not being maximized to their full potential. Multiple systems cause overwhelm for new hires as they start since there is no central location ("one-stop-shop") for them to find their resources.

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