So far so good - IT Developer Amica Insurance Employee Review

4.0
Jul 27, 2023
Recommend
CEO approval
Business Outlook

Pros

The teams are very accommodating, and the leadership is very approachable. The management is very open to feedback and ideas, at least in the corporate side. The work life balance is amazing, there are times where you have to be on call, but the over WLB is unbelievably good. They have monthly luncheons where you can network with the top management including the CEO. Recently attended the Amica Immersion Program for new hires and got an overall outlook of how Amica functions as a whole and Amica's cultures and values.

Cons

The tech stack might get a bit boring depending on the department that you work in. The compensation, although above average, could be lesser when compared to the same level of experience in other tech-based companies. They are working on a lot of interesting stuff in the ML and AI space but it's very restricted to a small set of developers, I wish they could include more developers from cross functional teams.

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Amica Insurance Response
2y
Thank you for your review and recommendation! We’re glad to hear that you’re enjoying your team, the work-life balance and the managers you interact with. We’re also glad to hear that you had a good experience with our Insurance Immersion program! We’d be happy to learn more about your experience here and what other feedback you might have for us. If you’re interested, please email us at employeefeedback@amica.com. Thank you again.

Explore other reviews about Amica Insurance

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent training and onboarding, supportive colleagues, and plenty of opportunities to develop professionally. Ample support for continuous learning and the chance to take on more responsibility over time. The benefits are competitive. There is room for growth and advancement over time.

Cons

I haven’t come across any downsides.

3.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Nearly all remote work for most (some are 100% remote). Some still hybrid if you are unfortunate to live close to a branch. They try to keep work life balance there for you. Most management (some do not) actually care for you personally. For the industry, caseloads are manageable (still tough job).

Cons

They are slowly becoming more and more controlling in how you work. The new phone system that is coming in (Genesis) is "big brother" listening in and monitoring your day-to-day activities to make sure you are in fact working. NOT A GOOD FEELING! It started with front line staff and now they seem to be rolling it out to their tenured adjuster staff. They should let the fact that we are settling claims show for itself. They say it is "training." I say it is intrusive and fosters a feeling of mistrust. Can't wait to retire! I love what I do, but don't like the trend I am seeing and feeling.

1
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Amica Insurance Response
1mo
Thank you for taking the time to share this feedback with us on Glassdoor. We’re happy to know that you love what you do, but we are sorry to hear you have some concerns. We’re focused on supporting our teams with training and consistency, while delivering the best experience for our customers. We’d appreciate the opportunity to discuss your comments with you in greater detail, and we’d like to schedule some time to speak with you. Could you please email us at employeefeedback@amica.com? Thank you.
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