Awful Experience - Web Search Evaluator Appen Employee Review

1.0
Oct 8, 2017
Recommend
CEO approval
Business Outlook

Pros

*They pay on time most of the time.

Cons

*No training. They give you things to read and figure things out on your own. *No communication and no support. If you are lucky to get a response, you will get it after a few days. *Very limited task availability. If you get to work more than 10 hours a week consider yourself lucky. *You never know when tasks will be available. Basically, you have to sit in front of your computer all day long if you want to accumulate the required 4 hours. *No probation period. You can get fired since day one if you do not meet their accuracy standards. *Guidelines for raters are totally contradictory and confusing. *Feedback from auditors often contradict the guidelines.

Explore other reviews about Appen

5.0
Dec 2, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work tasks are relatively clear, and my colleagues are very friendly and always offer help when I don't understand something. The company's policies and culture are also very transparent.

Cons

Sometimes due to urgent work delivery timelines.

1
5.0
Sep 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at home on the computer.

Cons

Lack of proper communication. No phone communication whatsoever, only by sending in tickets and emails. They hired me for a project for me to review advertisements and I worked hard at this task and always looked back at the materials as a guideline to keep all my answers as per how they want them to be. However, this was not good enough for them and I was retested. Of course, I knew they would fail the retest and fire me immediately. In addition, I have been putting in my house on my time sheet and they have not paid me once. They claim I will be paid for the hours I billed for but I have not seen any money yet. I am giving up on seeing any pay and my working with Appen has been a total waste of my time when I could have been putting in my efforts working for someone else.

166
avatar
Appen Response
8y
We’re very sorry to hear about your negative experience with Appen! Please feel free to contact us at feedback@appen.com; we would love to hear more information about your situation in hopes that it will help us improve our processes. - HR Manager
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