Beware...they don't like to pay their employees. - Ads Quality Rater Appen Employee Review

1.0
Nov 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Work from home, set your own hours.

Cons

I have been working for Appen which was formally Leapforce for about 2 months now. Although it started out good, the whole work from home aspect quickly lost it's appeal. When it came time to actually pay me my funds were sent to a company called Payoneer, who was supposed to them send it to my bank account and it never showed up. When I called the said they would need to verify my bank account with a bank statement because my account was "Closed" (not true) after going back and forth for about a week, they told me they sent the money back to Appen and to contact them. There is no phone number to get ahold of ANYONE at this company folks!!! I have sent countless emails, and they have completely checked out. BEWARE! I have not been paid ONE PENNY after submitting 2 invoices with them. Appen and Payoneer place the blame on each other, and the money is just out in cyber space somewhere. Good thing this isn't my only form of income.

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Appen Response
7y
We're sorry to hear about this issue. It is a top priority for us to make sure people are paid for their work. Please email us right away at appenhelpdesk@appen.com. Thanks.

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5.0
Dec 2, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work tasks are relatively clear, and my colleagues are very friendly and always offer help when I don't understand something. The company's policies and culture are also very transparent.

Cons

Sometimes due to urgent work delivery timelines.

1
5.0
Sep 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at home on the computer.

Cons

Lack of proper communication. No phone communication whatsoever, only by sending in tickets and emails. They hired me for a project for me to review advertisements and I worked hard at this task and always looked back at the materials as a guideline to keep all my answers as per how they want them to be. However, this was not good enough for them and I was retested. Of course, I knew they would fail the retest and fire me immediately. In addition, I have been putting in my house on my time sheet and they have not paid me once. They claim I will be paid for the hours I billed for but I have not seen any money yet. I am giving up on seeing any pay and my working with Appen has been a total waste of my time when I could have been putting in my efforts working for someone else.

166
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Appen Response
8y
We’re very sorry to hear about your negative experience with Appen! Please feel free to contact us at feedback@appen.com; we would love to hear more information about your situation in hopes that it will help us improve our processes. - HR Manager
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