Appen Butler Hill - Think before you leap - Anonymous employee Appen Employee Review

1.0
Apr 7, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Legitimate company with efficient communication

Cons

Unrealistic goals, as a web search evaluator we were supposed to do 100 hits per hour, they were even asking us to do 110 per hour!! Which is preposterous, and if you do less than 80 per hour then that would count against you. RTA -Real Time Auditing is an insult to the injury. If you get your answers wrong for more than a couple of times...then you are kicked out without warning. Work is highly intensive requiring high concentration, most of the time frustating. The pay per hour is less then what employees deserve. Now lets look into their qualification test procedures...for web evaluators there is this Question Bank 1 test with 50 questions. This test is very hard to pass. They give you study materials which you should complete in 1 week. This is only possible if you intensively study 10 hours per day including weekends. Some of the answers are vague what you think is "Good" is "fair" for them or vice-versa. However if you managed to pass the first test you are eligible for second test called "News Freshness" which is even tougher. I guess the pass rate could be 2%. To top it up even if you are selected --- you can be kicked anytime and thrown into the bin even before your contract expires. The reason they make you sign the Non Disclosure Policy is that you cannot raise your voice against them when you are fired. As an ex-consultant my advice to you all would be ----This is not worth it . Get a day job, you will be much happier.

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5.0
Dec 2, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work tasks are relatively clear, and my colleagues are very friendly and always offer help when I don't understand something. The company's policies and culture are also very transparent.

Cons

Sometimes due to urgent work delivery timelines.

1
5.0
Sep 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at home on the computer.

Cons

Lack of proper communication. No phone communication whatsoever, only by sending in tickets and emails. They hired me for a project for me to review advertisements and I worked hard at this task and always looked back at the materials as a guideline to keep all my answers as per how they want them to be. However, this was not good enough for them and I was retested. Of course, I knew they would fail the retest and fire me immediately. In addition, I have been putting in my house on my time sheet and they have not paid me once. They claim I will be paid for the hours I billed for but I have not seen any money yet. I am giving up on seeing any pay and my working with Appen has been a total waste of my time when I could have been putting in my efforts working for someone else.

166
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Appen Response
8y
We’re very sorry to hear about your negative experience with Appen! Please feel free to contact us at feedback@appen.com; we would love to hear more information about your situation in hopes that it will help us improve our processes. - HR Manager
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