Flexible, well paid, boring work with occasional unpaid downtime - Web Search Evaluator Appen Employee Review

4.0
Apr 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible (work at any time of the day as long as you work every day mo-fr), very individual, 22 dollars/hour as a web search evaluator, lots of opportunities for other temporary side projects.

Cons

Unpaid downtime is the biggest con as sometimes, if you're out of luck, it can happen more than 2 out of 4 weeks in a month, and emails about this to project managers don't get responded to; you just have to write tickets to tech support and wait until the client loads new work.

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Appen Response
10y
Thank you for your review on your experience with Appen. We are constantly working to improve our processes, and information like this is a big help to us.

Explore other reviews about Appen

5.0
Dec 2, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work tasks are relatively clear, and my colleagues are very friendly and always offer help when I don't understand something. The company's policies and culture are also very transparent.

Cons

Sometimes due to urgent work delivery timelines.

1
5.0
Sep 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at home on the computer.

Cons

Lack of proper communication. No phone communication whatsoever, only by sending in tickets and emails. They hired me for a project for me to review advertisements and I worked hard at this task and always looked back at the materials as a guideline to keep all my answers as per how they want them to be. However, this was not good enough for them and I was retested. Of course, I knew they would fail the retest and fire me immediately. In addition, I have been putting in my house on my time sheet and they have not paid me once. They claim I will be paid for the hours I billed for but I have not seen any money yet. I am giving up on seeing any pay and my working with Appen has been a total waste of my time when I could have been putting in my efforts working for someone else.

166
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Appen Response
8y
We’re very sorry to hear about your negative experience with Appen! Please feel free to contact us at feedback@appen.com; we would love to hear more information about your situation in hopes that it will help us improve our processes. - HR Manager
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