Pros
The other CSSRs. We try our hardest to help each other.
Cons
Upper and middle management are terrible. Very micro-managing. You are not allowed to help all customers because you have to focus all your time on the SA accounts, which give you no profit to make bonus. This company grew to be a powerhouse thanks to the amazing customer support and now they have taken all that away. Management is always blaming everything on the lower level employees, even though they do not have the support needed. Everything has gone downhill will AIT. I have currently been with Applied for 6 years and have watched it go downhill. I am currently catching grief over taking my son to doctors appointments to check to see if he has cancer or not. Previous regime took care of the employees and we grew into a massive company. Do you think the current regime will ever learn that?