2y
Thank you for providing feedback. We're glad you've enjoyed our new corporate HQ office, but we're sorry your experience regarding communication and training has been negative. We recently deployed a signage solution we will use for internal communications (screens in our lobby, breakroom, etc.). We have a standard new hire orientation and training curriculums for many of our core servicing departments, and we're currently working with several other functions to flush out similar curriculums. Would love to hear your feedback as you see opportunities for your department, so encourage you to share with your Manager or contact anyone from HR/Corp training team.