Excellent Employer - Client Service Specialist BambooHR Employee Review

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working for BambooHR. It's a mentally healthy place to work and they are better than their word in terms of how they treat their employees.

Cons

The culture was gradually shifting to more of a corporate vibe. At the end of the day, customer service is hard, but the company was an absolute delight to work for.

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BambooHR Response
2mo
We're so glad to hear you found BambooHR a great place to work! Creating a positive, supportive culture for our amazing team members is a top priority, so it's fantastic to know our efforts resonated. Thank you for the kind words and for being such a valued part of our team, and we wish you all the best in your next career adventure. Thanks, Jonathan Vaas, Head of Legal & HR

Explore other reviews about BambooHR

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

BambooHR is a great place to work with outstanding people.

Cons

BambooHR is focusing heavily on AI, which can come at the expense of jobs.

2.0
Jun 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At the end of my tenure, I really have no pros.

Cons

I'm pretty sure I was "quietly laid off", in the effort of sneaky downsizing without having to actually do formal layoffs. This place was a godsend and a great place to work on my small independent team, and I did great. Then they did massive restructuring, added layers of hierarchy, added process, and basically just starting running a creative team like a line of factory workers. I had a horrible time with my manager on so many different levels, and felt validation when others would reflect the same, but I reflect what everyone else says - narcissistic, micro managing leadership that I now understand play manipulation games. I was put on a performance improvement plan and finally quit due to burnout, stress, and the dissolution of a role and a team that I had from before. They constantly push for solutions and deliverables, but I never really saw anything I delivered actually get treated and implemented with respect. Company policies and siloed team policies and procedures stymie actual effectiveness, and it seems like the leadership acts as your strict grade school teacher rather than having your back.

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