Truly Phenomenal Place To Work - Customer Experience Operations Specialist BambooHR Employee Review

5.0
Apr 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Everyone works hard and no one slacks. Hiring process is rigorous, thorough yet pleasant and reassuring that you are picking the right job for you. Generous time off policy without falling into the "limitless" time off trap (which most of the time turns into not really ever feeling comfortable taking time off at all). You work hard then you go home and no one calls you at home asking you to work more. I feel genuinely cared about as an employee. Work is satisfying and fulfilling. Many more benefits but those are the main pros.

Cons

No organization is perfect but BambooHR recognized this and works very diligently to overcome deficits. Nothing that isn't perfect about BambooHR is worth detailing here as nothing is ever off the table to talk about with your manager. I've been at a lot of places that paid lip service to that but didn't really live up to it. Bamboo talks to the talk and walks the walk. It's very refreshing.

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BambooHR Response
7y
Thank you for taking the time to share about what your experience here at Bamboo has been like. A company’s culture is definitely shaped by its people, which is why we’re as thorough as we are in the interview process and like you mentioned, we also want to make sure the role and the company would be a good fit for the candidate. Thank you for all you do to enhance the culture here. We’re glad to hear that you’ve experienced an environment of open communication with your manager. It is something we continually strive towards across the organization so we hope this extends into all areas of your role! If you ever have additional feedback you’d like to share and don’t know where to go, you are always welcome to complete this form: http://bit.ly/2P9iSv7 Thank you again for helping to make Bamboo great!

Explore other reviews about BambooHR

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

BambooHR is a great place to work with outstanding people.

Cons

BambooHR is focusing heavily on AI, which can come at the expense of jobs.

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

If you’re complacent with being told what to do and are OK with the pay, you will be OK working here

Cons

There might not be enough space for what I have to say. Management is full of narcissist. Little to no accountability or responsibility from management. Management job is supposed to be helping the team and supporting them and learning the job which they extremely lack in. If you are OK with having someone tell you how to do your job that doesn’t know how to do your job then, you’re in luck. When the team was failing to hit quota, their solution was to keep it the same while calling the BDR‘s complacent. Management also failed to recognize that reps were obtaining quota only through going to events. A work colleague of mine gave feedback in a meeting and was later criticized for providing feedback. After that meeting, he was told not to speak up in a meeting like that. Yet they say they welcome feedback. Management finds time to do things that don’t benefit the team or add extra task to their plate. The organization also loves pointless meetings that can be summarized in two short sentences. My last piece is that the team has a mutual feeling about management and suckers up to them because they are playing the . Bamboo fails to recognize their weaknesses and if they managed to succeed, I would be impressed with how it’s been ran.

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