Great company culture and leadership - Associate Customer Success Manager BambooHR Employee Review

4.0
May 28, 2024
Recommend
CEO approval
Business Outlook

Pros

I have never had better managers at any prior job than I do at BambooHR. They are serious about their culture and weave that into the hiring process, so you work with a lot of great people. The benefits are also fantastic

Cons

They are average to below market average for many different roles in terms of compensation.

avatar
BambooHR Response
2y
Thank you for the great review! We appreciate you taking the time to share your thoughts about your experience on our Customer Success team- we're happy to hear that overall, you've had a fantastic employee experience and have enjoyed your experience with management! We appreciate your honest feedback and are committed to continuous improvement, so if you have suggestions and would like to speak further, please don’t hesitate to reach out to your leadership team directly or hr@bamboohr.com. We look forward to achieving even greater successes together. Thanks, Anita, Head of HR

Explore other reviews about BambooHR

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Pleasant company atmosphere Coworkers want you to succeed

Cons

Lead gen slow at times Management/employee positions take a long time to fill

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

If you’re complacent with being told what to do and are OK with the pay, you will be OK working here

Cons

There might not be enough space for what I have to say. Management is full of narcissist. Little to no accountability or responsibility from management. Management job is supposed to be helping the team and supporting them and learning the job which they extremely lack in. If you are OK with having someone tell you how to do your job that doesn’t know how to do your job then, you’re in luck. When the team was failing to hit quota, their solution was to keep it the same while calling the BDR‘s complacent. Management also failed to recognize that reps were obtaining quota only through going to events. A work colleague of mine gave feedback in a meeting and was later criticized for providing feedback. After that meeting, he was told not to speak up in a meeting like that. Yet they say they welcome feedback. Management finds time to do things that don’t benefit the team or add extra task to their plate. The organization also loves pointless meetings that can be summarized in two short sentences. My last piece is that the team has a mutual feeling about management and suckers up to them because they are playing the . Bamboo fails to recognize their weaknesses and if they managed to succeed, I would be impressed with how it’s been ran.

2
See reviews by: Helpful|Rating|Date|All