Awful company who do not care about customer satisfaction - Technical Support Bask Employee Review

1.0
Nov 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Salary wasn't terrible. Some remote working.

Cons

Having to listen to customers legitimate complaints and not be able to do anything about them. And we're not talking about huge corporations, these are small-businesses, individuals and often older customers. Most have genuine reasons to be unhappy and it's company policy to take advantage of them, charge them a little bit extra...and never, under any circumstances, give a refund.

Explore other reviews about Bask

5.0
Nov 2, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly and attentive management who will talk to you like a person, not as an underling.

Cons

I've yet to see any negatives!

3.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Technology Advisors are all located in the U.S., which many customers value for communication and trust.

Cons

People who already know basic troubleshooting may not see enough value to justify the cost of the service.

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