Lack of communication between levels of hierarchy - Host Benihana Employee Review

Upper management implement new rules every few months that have no basis. They require workers to do more and more duties every so often, such as giving long winded introductions, secretarial duties, extensive cleaning, managerial duties, payment authorizations, customer service management, and being obligated to work when you're not scheduled to do so by giving you an ultimatum... All while being paid very little. Upper management likes to micromanage while completely shushing the workers' experiences and proposed solutions.