At Home with the O!!! - Customer Service Team Lead Beyond, Inc. Employee Review

5.0
Dec 22, 2009
Recommend
CEO approval
Business Outlook

Pros

This company cares more about people (e.g. their customers, their employees, the community, our country, even other countries or cultures) then any other company I have ever worked for. They embrace all types of people and encourage diversity. Even with such a veriety of people working here, everyone still gets along and is happy to come to work everyday. They empower their employees to do what they feel is right for the customer and the company instead of setting ridgid rules. I have worked here for just over a year and already this is home. I love my job!

Cons

As with any customer service job it can be difficult or trying to handle at times, however, less so here then any other customer service job I have had.

Explore other reviews about Beyond, Inc.

5.0
Jun 13, 2025
Recommend
CEO approval
Business Outlook

Pros

great leadership and good processing

Cons

No Heirarchy in the company

1.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced environment with LOTS of hands-on experience with many different tools. The people are the reason to stay, lots of smart and caring people, managers, and leaders towards the bottom of the food chain.

Cons

Upper Management has completely destroyed this company and gutted it. In my several years at the company, communication is as poor as it could be. Bonuses are promised and then not followed up on. RIFs happen far too frequently. It is abundantly clear that this company does NOT care about it's employees, and at the moment is almost seems like they are trying as hard as they can to get people to quit so they don't have to pay severances before acquiring more companies and moving headquarters to Texas. The culture in the days of Overstock was incredible, it made people excited about being able to work there. Now people are hanging on by threads, large teams are now carried on the backs of just 1-2 people without additional pay as we see co-workers get laid off left and right. It is not sustainable. Important things are being missed because there are not enough people to do the work, which will end up biting the company in the butt for compliance and finance reasons.

1
See reviews by: Helpful|Rating|Date|All