Full of hope in the beginning, total despair and regret in the end. - Account Manager/Sales Black Box Employee Review

2.0
Jul 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits. Decent product and support. Wide array of technologies, large domestic footprint. Very good technical support on the Hotline call in service.

Cons

You need to accept you are only a number, there is no personal identity. They believe it is ALL ABOUT THE BOTTOM LINE. The truth is that People, are the ones who create the bottom line. The term micro managed is an understatement. There were more UN kept promises than there are minutes in a year. The regional/local management were in so far over their heads, they had to lay on their backs to see daylight.

Explore other reviews about Black Box

5.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dynamic work environment and outstanding leadership

Cons

nothing that i can think of

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

There genuinely are a lot of great people working here but they are often lower level employees. Great work-life balance and flexibility (for the most part..) Solid benefits package(health insurance, PTO, etc)

Cons

Communication with management is very poor. They hardly consider the opinions of the “worker bees.” Compensation and incentives slowly eroded while you continue to take on more work. “Feathers in your cap” does not count as compensation. Very little, if any, commission. Far too aggressive targets for the resources available. Extreme offshoring of existing positions leading to everyone feeling like they have a gun pointed to their head. Executives hardly have any idea what their organization even looks like on a day to day basis. “Visionary” executives don’t cut it. Most importantly: non-existent path for career development and growth. Taken advantage of, especially in this role. Major conflicts of interests with AM’s and management surrounding growing out of the SSE position.

2
See reviews by: Helpful|Rating|Date|All