Customer service Agent - Anonymous employee Bold Penguin Employee Review

5.0
Aug 16, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Set schedule, great work environment, good brought m benefits and incentives, free lunch on Mondays, good attendance policy

Cons

Repetitive work, should invest in a system that automatically answers calls

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5.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedules, great benefits, good company direction

Cons

Limited options for remote work

1
3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and decent work life balance

Cons

Management was unfamiliar with the industry, kind of all over the place with leadership to be honest.

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