Good culture but needs work - Customer Success Manager (CSM) Bold Penguin Employee Review

3.0
Oct 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote culture and flexible PTO

Cons

Everything has to go through leadership, even the smallest changes, there is no trust in employees that don't have "chief" in their title. Communication is terrible between departments

Explore other reviews about Bold Penguin

5.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedules, great benefits, good company direction

Cons

Limited options for remote work

1
3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and decent work life balance

Cons

Management was unfamiliar with the industry, kind of all over the place with leadership to be honest.

See reviews by: Helpful|Rating|Date|All