Gradual decline - Account Manager Brainlabs Employee Review

3.0
Feb 27, 2019
Recommend
CEO approval
Business Outlook

Pros

- Amazingly smart, friendly and competent people - Free food and exercise classes - Good exposure early on and responsibility (can sometimes be a bad thing, though) - HR are approachable - Good culture of feedback and reviewing progress.

Cons

During my time there, I gradually witnessed a large number of management leave, with no one replacing them. Instead, others were left to fill the void, often without training. AMs are pushed into AD positions when they are not yet qualified or experienced enough, leading to chaotic/non-existent management (hardly surprising). While the salaries might be market-rate (as they claim), they in no way represent the amount of responsibility or client budgets you are responsible for. If you want to attract and keep smart people, this needs to be addressed urgently. I was frequently over-worked, and the only solution to this was new grads. While they are usually great, it takes more of your (already stretched) time to train them up and get them to a point where they're autonomous enough to help with the workload. They desperately needed experienced hires to help with this common issue! New Biz were not held accountable for promises they made during the pitch process. They frequently pitched unattainable or non-existent things which the account teams were left to deal with after on-boarding. It's easy for them to sell the world when they are not accountable for delivery.

Explore other reviews about Brainlabs

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and culture

Cons

Development cycle and promotion pathways are still continuing to evolve.

1.0
May 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You have a CEO who wears a fun hat, so that means he's down with the young folks, I guess.

Cons

It's literally no different than all the other corporate agencies. You won't sleep, you won't eat, and you'll get thrown under the bus. You'll be graded not on your performance, but on how well you follow mundane processes that do literally nothing to produce quality work. Management is obsessed with adding new documents or micromanaging policies for everything they can. Just because employees aren't being yelled at doesn't mean the environment isn't toxic. You will not have a life here, They will not set you up for success.

3
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