If compensation and people-first company culture is important, proceed with caution. - SEO Strategist Brainlabs Employee Review

2.0
Apr 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Great place to start your career: They teach you everything you need to know to succeed in your role People: People are generally really nice, welcoming, and supportive. Everyone I’ve had the chance to work with were really kind, and they were always willing to help.

Cons

Compensation: While it’s widely known that agency compensation tends to be lower, Brainlabs compensation is much lower than market rates elsewhere, including other local agencies. Opportunities: Promotions will largely depend on clients and what's a "company need". Your success is limited to what the company thinks is necessary. This also means you may not get promoted despite being ready for the next role. Acquisition: In all fairness, my former company was acquired by Brainlabs just before the pandemic. The way in which we were integrated, how changes were communicated to us, and the lack of compassion and empathy throughout the process made the transition all the more challenging. Leadership: Leadership’s decisions often leave me scratching my head, along with the little to no transparency and communication about how and why decisions are made. For example, leadership set a company-wide pay freeze as a result of the pandemic, yet still hired new executives including CEOs for US and UK (despite having roles like US President), buying books for employees to read about DEI (diversity, equity and inclusion), or acquiring another company. It’s disheartening when money is spent on cheap swag items and books and to then hear coworkers who aren’t being paid (yet) for their additional responsibilities or promotions. In my experience, leadership misses the mark when trying to empathize with employees and create programs/policies that actually help. For example, in thinking about how to deal with workplace burnout, leadership thought adding one additional holiday per year for UK employees would help. DEI: Leadership places a large emphasis on the company’s DEI (diversity, equity and inclusion) committee. Yet there’s a line in the handbook that states, “We do marketing, not politics.” How does a company who tries to paint itself as one who cares about diversity, equity and inclusion not care about the politics that very much affect minority groups?

Explore other reviews about Brainlabs

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and culture

Cons

Development cycle and promotion pathways are still continuing to evolve.

1.0
May 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You have a CEO who wears a fun hat, so that means he's down with the young folks, I guess.

Cons

It's literally no different than all the other corporate agencies. You won't sleep, you won't eat, and you'll get thrown under the bus. You'll be graded not on your performance, but on how well you follow mundane processes that do literally nothing to produce quality work. Management is obsessed with adding new documents or micromanaging policies for everything they can. Just because employees aren't being yelled at doesn't mean the environment isn't toxic. You will not have a life here, They will not set you up for success.

3
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