Churn and Burn - Anonymous employee Brainlabs Employee Review

1.0
Jan 11, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits - health, PTO, dr appts, 401k match

Cons

Churn and burn Leadership looks at percentages, not people and are out of touch with reality and the day to day of their employees Gets worse every month You can’t be strategic or progress forward with clients but the turnover internally is so high that you’re constantly putting out fires, stepping in for others, etc. It’s a reactive environment vs proactive. Poor pay - people leaving are getting tens of thousands more and getting offers fast Work life balance doesn’t exist in reactive chaos Everyone is burnt out and most unhappy and looking elsewhere

avatar
Brainlabs Response
4y
Thank you for providing your feedback, though I am sorry to hear that your experience was not as positive as we would have hoped. We certainly acknowledge that we have experienced growing pains as our agency has evolved over the last 2 years. Each month we review staffing and promotion requests from the team to support capacity needs and regularly benchmark and evaluate our salaries against the market to ensure that we're paying our team well. We see a higher than average tenure than other agencies (2+ years, compared to 12-18 months), and we see a variety of reasons for folks leaving the team including moving in-house to work brand-side, as well changing careers entirely. We continue to gather feedback from our entire team regularly both in-person and anonymously so we can continue to improve as an employer!

Explore other reviews about Brainlabs

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and culture

Cons

Development cycle and promotion pathways are still continuing to evolve.

1.0
May 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You have a CEO who wears a fun hat, so that means he's down with the young folks, I guess.

Cons

It's literally no different than all the other corporate agencies. You won't sleep, you won't eat, and you'll get thrown under the bus. You'll be graded not on your performance, but on how well you follow mundane processes that do literally nothing to produce quality work. Management is obsessed with adding new documents or micromanaging policies for everything they can. Just because employees aren't being yelled at doesn't mean the environment isn't toxic. You will not have a life here, They will not set you up for success.

3
See reviews by: Helpful|Rating|Date|All