Pros
1) Great technology - it really is the best I've seen in the business, which is why I chose to leave my last role, where I was successful, to work here. 2) Good, decent people on the front lines - I genuinely like a vast majority of the people I work with in the AE and EBR roles. We all appreciate one another and are really just trying to make an honest living. We all work hard. 3) Great vision - based on where we are poised in the market, there is a great path to success both from a customer success viewpoint and a revenue viewpoint. I see the company as a whole going somewhere (if they can relieve some of the cons below).
Cons
1) Micromanagement culture - I'm an adult, and have been in sales for several years. I graduated from a top university. Never once have I had to have a manager write and rewrite and proofread my emails until I arrived here. Checking activity is one thing (yes, it's a quota job and an activity job), but if you want every email to look like a robot wrote it, well, get robots, not people. 2) Shifting "requirements" - we've now instituted "call blitzes" from 4-6pm a couple of times a month, which does not lend well to either morale or to actually getting business closed. It feels like detention. Again, I'm an adult, not a school-aged child. If people aren't getting the job done during work hours, address that with those individuals. There's also a change in amount of activity required, which seems to change every week, if not every day. Set a standard, and leave it alone already. 3) Work-life balance - during my interview, an 8:30-5 schedule was "pitched," which I appreciate. I have a life outside of the office, and work-life balance, as I mentioned in my interview to management and to the recruiter, is very important to me. I am SHUNNED if I arrive/leave at those prescribed hours. Yes, we are paid for any overtime we accrue, but I specifically mentioned in my interview that I do not care about overtime, I care about going home to my family. And I was told by multiple people that these were the hours. Just say 8am-6pm minimum to your candidates and pull off the band aid. You'll probably get the right candidates who don't mind staying late often on board, vs. a bunch of disgruntled folks who feel lied to. 4) Pushy sales tactics and culture - there are documented cases of prospects going with competitors due to harassment from all levels of sales management, including multiple calls and emails in a day. It is mandatory to "value touch" your prospects an obscene amount. I know if I was receiving that many calls and emails, especially after specifically stating I needed a few days to review internally, I'd be running for the hills too.