High hopes with little backing - Mental Health Clinician Brightline Employee Review

1.0
Mar 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home Tech is supplied by company Full time salary instead of 1099 Attempts at creating colleague bonds

Cons

Implement new ideas fast and recklessly without taking ethical considerations into mind. Tech and management side do not understand front line, clinical care and its implications. Minimal transparency, when you ask questions you will get the “right answers” but things will actually be working in the opposite direction behind your back. If you are a thought leader, this will be viewed as dissension and rebellion, instead of them listening and collaborating. They will work you hard and say that you’re the best they’ve got and then “randomly” lump you in for layoffs all within the same month. They do not value or care about parent and client feedback, when parents provide feedback they take the view of “the caregiver is misinformed”. You do not have freedom to practice to your theoretical orientation and thus get stuck in the wheel of providing “Cookie cutter” treatment.

Explore other reviews about Brightline

5.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Everyone has been so kind and supportive during the onboarding process. The trainings and learning opportunities from leadership will equip me with the skills and confidence needed to excel in my position!

Cons

Navigating the EHR system is confusing and not very user friendly.

1.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros working here

Cons

>Disorganized systems >Racist inequitable treatment among employees of color >Lack of work/life balance >Lack of transparency >Completely incompetent management >Lack of accountability >Blatant favoritism >Unfair and unequal salaries for employees who work the same position and have equivalent credentials >Turnover rate is very high >Very deceptive and dishonest marketing. They dismiss negative reviews as reviews that are simply disgruntled employees who need to vent and say that for every negative review, "there are so many employees that have positive experiences". They want a higher glassdoor rating in order to encourage more applicants to apply to this dysfunctional company >The Brightline NY glassdoor page is a misrepresentation of Brightline as a company as a whole. This glassdoor page is titled"Brightline company in New York" only and suspiciously mostly has the highest ratings. >I urge you to go to the glassdoor page that is titled "Brightline" and has a 3.8 star rating which is a much more accurate representation of the "Brightline" experience. Most of the negative reviews accurately capture the ongoing negative issues that persist at Brightline

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