Members deserve better - Behavior Therapist Brightline Employee Review

2.0
Apr 22, 2023
Recommend
CEO approval
Business Outlook

Pros

I really loved the culture for a while. Having the wellness events weekly was good for my work life balance. The team collaborative meeting approach was good as well.

Cons

Mass layoffs and not having scheduling autonomy. CEO is out of touch and uses a lot of corporate self-talk. I felt like I was in a domestic violence relationship when they would send us merch and then layoff my colleagues. We all felt blamed for the caseload imbalances when that was operationally out of our control. Marketing couldn’t outreach directly to client company workers so we often sat around doing nothing. They were like oh we business people can fix this broken mental health system when we all know real healthcare workers have been trying for years and it’s so complex. Don’t blame the workers for your business model not being relatable or sustainable.

Explore other reviews about Brightline

5.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Everyone has been so kind and supportive during the onboarding process. The trainings and learning opportunities from leadership will equip me with the skills and confidence needed to excel in my position!

Cons

Navigating the EHR system is confusing and not very user friendly.

1.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros working here

Cons

>Disorganized systems >Racist inequitable treatment among employees of color >Lack of work/life balance >Lack of transparency >Completely incompetent management >Lack of accountability >Blatant favoritism >Unfair and unequal salaries for employees who work the same position and have equivalent credentials >Turnover rate is very high >Very deceptive and dishonest marketing. They dismiss negative reviews as reviews that are simply disgruntled employees who need to vent and say that for every negative review, "there are so many employees that have positive experiences". They want a higher glassdoor rating in order to encourage more applicants to apply to this dysfunctional company >The Brightline NY glassdoor page is a misrepresentation of Brightline as a company as a whole. This glassdoor page is titled"Brightline company in New York" only and suspiciously mostly has the highest ratings. >I urge you to go to the glassdoor page that is titled "Brightline" and has a 3.8 star rating which is a much more accurate representation of the "Brightline" experience. Most of the negative reviews accurately capture the ongoing negative issues that persist at Brightline

3
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