Does Brightline pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightline employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Brightline. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Brightline?

52% of Brightline employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightline 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Brightline?

Behavioral Therapist (6) , Behavior Therapist (5) , Therapist (4) , Behavioral Health Coach (3) , Coach (3) , Marketing (3) , Member Support Specialist (3) , Software Engineer (3) , Health Coach (2) , Member Support Representative (2) , Pediatric Behavioral Therapist and Coach (2)

What are the pros of working at Brightline according to real employee reviews?

"Good people" ((in 8 reviews)); "The culture is collaborative and there’s genuine alignment around making mental health care more accessible." ((in 8 reviews)); "competitive pay and equity (likely has lots of upside still)" ((in 6 reviews)); "Having the wellness events weekly was good for my work life balance." ((in 6 reviews)); "Everyone is collaborative and down to earth making it a joy to show up to work." ((in 4 reviews))

What are the cons of working at Brightline according to real employee reviews?

"Several layoffs with the past few years." ((in 11 reviews)); ">Blatant favoritism" ((in 3 reviews)); "Hours, lots of change, communication" ((in 3 reviews)); "Leaders are different than managers." ((in 2 reviews))

What are employees saying about Brightline layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightline layoffs and their outlook for job security at Brightline in 2026.

What are the top reviewed Brightline locations?

San Francisco , Palo Alto , New York , Los Angeles , San Mateo , Seattle , San Diego , California , Maine , Brooklyn , Wayne , New Bern , Toledo , Philadelphia , Miami , Boston , Atlanta

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Brightline reviews

Upsetting - Member Support Specialist Brightline Employee Review

3.0

May 11, 2023

Member support specialist

Recommend

CEO approval

Business Outlook

Pros

Remote culture Supportive management Team focused Decent starting pay

Cons

Unfortunately myself along with 20% of the company were laid off Nov 1st 2022. I was told this was not performance based, and should the role open again that I would be contacted. 6 months later, that position is now open. Its a slap in the face to everyone who was in this role and let go due to circumstances out of our control. I enjoyed my position with Brightline, I enjoyed being able to support families in need. However, this was a cruel decision made that affected multiple people and their families. I would never feel safe working for a company like Brightline.

Explore other reviews about Brightline

5.0

Nov 4, 2025

Licensed clinical therapist

Recommend

CEO approval

Business Outlook

Pros

Everyone has been so kind and supportive during the onboarding process. The trainings and learning opportunities from leadership will equip me with the skills and confidence needed to excel in my position!

Cons

Navigating the EHR system is confusing and not very user friendly.

1.0

Jul 21, 2026

Supervisor

Recommend

CEO approval

Business Outlook

Pros

None whatsoever. Probably a small handful of cool coworkers but that's it

Cons

No work/life balance, no weekends off, no direction and specific instructions, HORRIBLE MANAGERS, the pay doesn't match with my title for the amount of work they add and no raises. The amount of dishonest managers and power hungry managers DO NOT care at all. You can run a mile for them but once you want something they always want to use "be a team player" this company is the living embodiment of "we're family" any time a job says that I see that as a red flag now.

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Jobs at Brightline

Diagnostic Evaluation Provider (NY, Virtual)

Psychiatric Nurse Practitioner (PMHNP-BC) Talent Pool, Upcoming Opportunities

Full Stack Ruby on Rails Software Engineer (Senior - Remote)

Medical Director, Child and Adolescent Psychiatrist

United States

View job

Full Stack Ruby on Rails Software Engineer (Principal - Remote)

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Upsetting - Member Support Specialist Brightline Employee Review

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