Does Brightline pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightline employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Brightline. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Brightline?

52% of Brightline employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightline 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Brightline?

Behavioral Therapist (6) , Behavior Therapist (5) , Therapist (4) , Behavioral Health Coach (3) , Coach (3) , Marketing (3) , Member Support Specialist (3) , Software Engineer (3) , Health Coach (2) , Member Support Representative (2) , Pediatric Behavioral Therapist and Coach (2)

What are the pros of working at Brightline according to real employee reviews?

"The culture is collaborative and there’s genuine alignment around making mental health care more accessible." ((in 8 reviews)); "Good people" ((in 7 reviews)); "Having the wellness events weekly was good for my work life balance." ((in 6 reviews)); "Everyone is collaborative and down to earth making it a joy to show up to work." ((in 5 reviews)); "Competitive pay" ((in 5 reviews))

What are the cons of working at Brightline according to real employee reviews?

"Several layoffs with the past few years." ((in 11 reviews)); ">Blatant favoritism" ((in 3 reviews))

What are employees saying about Brightline layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightline layoffs and their outlook for job security at Brightline in 2026.

What are the top reviewed Brightline locations?

San Francisco , Palo Alto , New York , Los Angeles , San Mateo , Seattle , San Diego , California , Maine , Brooklyn , Wayne , New Bern , Toledo , Philadelphia , Miami , Boston , Atlanta

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Brightline reviews

Toxic Positivity - Coach Brightline Employee Review

2.0

Aug 1, 2024

Coach

Recommend

CEO approval

Business Outlook

Pros

Remote work, getting to work with amazing coaches with lots of experiences.

Cons

As with any mental health tech company there are constant changes. Some benefit staff members and some don’t. It’s sad to see another mental health tech company with uneven treatment for staff. Coaches and therapist are treated like robots, not having enough autonomy, and when asking for time the answer is to work over time. The amount of toxic positivity in this company is crazy and right in front of your face. They would rather you get burned out than help you with creating work life balance. I’m sure the reviews with no complaints are staff members who have the ability to set their schedules and take the time to take care of their children’s needs.

Explore other reviews about Brightline

5.0

Nov 4, 2025

Licensed clinical therapist

Recommend

CEO approval

Business Outlook

Pros

Everyone has been so kind and supportive during the onboarding process. The trainings and learning opportunities from leadership will equip me with the skills and confidence needed to excel in my position!

Cons

Navigating the EHR system is confusing and not very user friendly.

1.0

Jul 21, 2026

Supervisor

Recommend

CEO approval

Business Outlook

Pros

None whatsoever. Probably a small handful of cool coworkers but that's it

Cons

No work/life balance, no weekends off, no direction and specific instructions, HORRIBLE MANAGERS, the pay doesn't match with my title for the amount of work they add and no raises. The amount of dishonest managers and power hungry managers DO NOT care at all. You can run a mile for them but once you want something they always want to use "be a team player" this company is the living embodiment of "we're family" any time a job says that I see that as a red flag now.

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Jobs at Brightline

Community Engagement Lead (Los Angeles, CA/ Hybrid - Spanish Preferred)

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