Does Brightline pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightline employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Brightline. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Brightline?

52% of Brightline employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightline 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Brightline?

Behavioral Therapist (6) , Behavior Therapist (5) , Therapist (4) , Behavioral Health Coach (3) , Coach (3) , Marketing (3) , Member Support Specialist (3) , Software Engineer (3) , Health Coach (2) , Member Support Representative (2) , Pediatric Behavioral Therapist and Coach (2)

What are the pros of working at Brightline according to real employee reviews?

"The culture is collaborative and there’s genuine alignment around making mental health care more accessible." ((in 8 reviews)); "Good people" ((in 7 reviews)); "Having the wellness events weekly was good for my work life balance." ((in 6 reviews)); "Everyone is collaborative and down to earth making it a joy to show up to work." ((in 5 reviews)); "Competitive pay" ((in 5 reviews))

What are the cons of working at Brightline according to real employee reviews?

"Several layoffs with the past few years." ((in 11 reviews)); ">Blatant favoritism" ((in 3 reviews))

What are employees saying about Brightline layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightline layoffs and their outlook for job security at Brightline in 2026.

What are the top reviewed Brightline locations?

San Francisco , Palo Alto , New York , Los Angeles , San Mateo , Seattle , San Diego , California , Maine , Brooklyn , Wayne , New Bern , Toledo , Philadelphia , Miami , Boston , Atlanta

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Brightline reviews

Not a place I would recommend working - Customer Facing Role Brightline Employee Review

1.0

Oct 8, 2024

Customer facing role

Recommend

CEO approval

Business Outlook

Pros

mission value work-life balance fully remote

Cons

This was one of the most challenging companies I have worked for. The management environment was highly negative, with limited opportunities to ask questions or feel heard. Communication often felt like a blame game. My direct supervisor frequently overstepped professional boundaries by using our interactions to offload personal issues, creating an uncomfortable and unprofessional atmosphere. Additionally, her approach was often unkind and dismissive, making it difficult to establish a productive working relationship. also - the company has had multiple layoffs in the past 2 years.

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5.0

Nov 4, 2025

Licensed clinical therapist

Recommend

CEO approval

Business Outlook

Pros

Everyone has been so kind and supportive during the onboarding process. The trainings and learning opportunities from leadership will equip me with the skills and confidence needed to excel in my position!

Cons

Navigating the EHR system is confusing and not very user friendly.

1.0

Jul 21, 2026

Supervisor

Recommend

CEO approval

Business Outlook

Pros

None whatsoever. Probably a small handful of cool coworkers but that's it

Cons

No work/life balance, no weekends off, no direction and specific instructions, HORRIBLE MANAGERS, the pay doesn't match with my title for the amount of work they add and no raises. The amount of dishonest managers and power hungry managers DO NOT care at all. You can run a mile for them but once you want something they always want to use "be a team player" this company is the living embodiment of "we're family" any time a job says that I see that as a red flag now.

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Not a place I would recommend working - Customer Facing Role Brightline Employee Review

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