"Associates" removed from the 'Service Profit Chain' - Director, Client Services Broadridge Employee Review

Thank you for sharing your detailed feedback! We are glad to hear you valued the people and the flexibility to work from home. However, we are sorry to hear that you did not have an overall positive experience. We continue to embrace the concept of the Service-Profit Chain because we believe that delivering exceptional service and value to our clients and stakeholders requires us to develop and grow exceptional talent. Also fundamental is our commitment to cultivating strong governance practices to create a culture of integrity, sustainable growth, and long-term shareholder value. If you would like to discuss your concerns in further detail, we encourage you to reach out to TalentCommunity@broadridge.com. Your insights are invaluable, and we are committed to fostering a more supportive and engaging work environment for our team. Thank you again for your feedback and dedication and we wish you the best of luck in your future.