Call center - Customer Service Representative Broadway Bank Employee Review

3.0
Feb 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Great company . They really care about their employees , a lot of paid time off provided , no micromanaging , really chill environment . They try to make it fun.

Cons

No room for growth . People have been there for 10+ years and you can't really move into new positions until those people retire . There are few people for the call volume that they receive . A lot of gossip from the people that have been there for a while .

Explore other reviews about Broadway Bank

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, Generous, Supportive, Welcoming, Encouraging.

Cons

Comfortable, Lazy, Tired, Old, Slow.

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good staff. friendly. decent benefits.

Cons

declining company culture. disengaged leaders. operations way behind the times. strange closings and staff reductions.

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