Badly managed company with the best product from India - Anonymous employee BrowserStack Employee Review

1.0
Sep 3, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work we did in the past was interesting. It was quite challenging and intellectually stimulating. My colleagues are the best people I have ever worked with

Cons

Where do I even begin when there are so many to list down:- 1. Founders view employees as slaves. You get treated like slaves and you are micromanaged. Slavery is timed very closely by the HR. No daily wage for coming even 1 minute late or clocking out early. 2. HR is uneducated, uncouth and extremely political and influential. Steer totally clear of this one. 3. Careers come to die in this company. Do not expect any form of career growth. Management is not interested to see you grow. Its because slaves are meant to be slaves 4. All the old people who built this great product are gone. They put in the blood sweat and tears and got NOTHING for it. No shares, no commendation, nothing. 5. Forget about any equity or shares. If the old people did not get even 1 share, why will you. Unless you are an employee in their US office. Double standards are common here 6. Work is all maintenance now. Nothing new is getting built so even the work is not good I would say any more

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BrowserStack Response
9y
We value all our employees for their commitment. Like yourself, we also believe that we have a world class product. A best in class product cannot be built by one or two people. BrowserStack is built by each one of you and only if the team is motivated and passionate about the work that they do everyday. Our clients and our people love the product and the challenging work environment. In order to bring in more professional and experienced hands into the Company, we have created separate functions (Product, Finance, Sales, Marketing, Business Operations etc.) and have restructured HR and Engineering recently. The function leaders are proven professionals and we are sure they will provide the required leadership to people and to the Company. Our endeavor is to continuously improve and learn. We have been doing a lot of employee listening sessions. We have taken an inclusive approach to overhaul our policies and practices. Each of your feedback has been carefully considered and acted upon. We are committed to make BroswerStack a ‘Great Place to Work’.

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5.0
Jun 28, 2026
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CEO approval
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Pros

BrowserStack is a powerhouse for anyone looking to build a career in SaaS product world. What makes it unique is the seamless synergy across geographies: incredible product development and engineering engines driving innovation from India, which perfectly fuels the high-velocity teams executing in the US and EU markets. The market position of the product is undisputed, making it an excellent territory for sales professionals. Collaboration across regions is smooth. BrowserStack is an excellent environment for long-term career growth.

Cons

Cross-border resource planning and hiring pipelines can occasionally create unexpected delays during peak quarterly cycles.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I can think of. Maybe a couple decent/sticky products

Cons

Onboarding is 99% product and training reps to be Sales Engineers. Almost not focus on sales strategy. US sales team is treated like temp sub-contractors. No senior leadership or true support for US team. No sense of direction. Horrible communication. Everything that helps make a sales org go is run out of India. A customer could be begging to buy software and it can takes to get them a quote.

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