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      BrowserStack

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      BrowserStack reviews

      Sinking ship. Do not join - Customer Success Manager BrowserStack Employee Review

      1.0
      Nov 7, 2022
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good culture at one point in time which is now gone. - Special attention by the manager on everything you do to ensure productivity aka Micro-management - Unlimited leaves but you realise the uselessness of it when your manager scoffs while approving as if you've asked for his/her daughter's hand in marriage.

      Cons

      - Ambassador program/Leading Lights is a golden handcuff wherein they provide you upfront with a huge amount and deduct the TDS. If you leave before the timeline you need to pay it all back including the tax which is a net loss and the amount is huge enough

      Explore other reviews about BrowserStack

      5.0
      Jun 28, 2026
      Talent acquisition consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      BrowserStack is a powerhouse for anyone looking to build a career in SaaS product world. What makes it unique is the seamless synergy across geographies: incredible product development and engineering engines driving innovation from India, which perfectly fuels the high-velocity teams executing in the US and EU markets. The market position of the product is undisputed, making it an excellent territory for sales professionals. Collaboration across regions is smooth. BrowserStack is an excellent environment for long-term career growth.

      Cons

      Cross-border resource planning and hiring pipelines can occasionally create unexpected delays during peak quarterly cycles.

      1.0
      Jul 3, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that I can think of. Maybe a couple decent/sticky products

      Cons

      Onboarding is 99% product and training reps to be Sales Engineers. Almost not focus on sales strategy. US sales team is treated like temp sub-contractors. No senior leadership or true support for US team. No sense of direction. Horrible communication. Everything that helps make a sales org go is run out of India. A customer could be begging to buy software and it can takes to get them a quote.

      2
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